Refund Policy
At ShounenStudios, we take pride in delivering high-quality products to our customers. Due to the nature of our product, we have a strict return policy in place.
Return Window
You may return your ShounenStudios product only within one (1) day after the item has been delivered. After this period, we cannot accept returns for any reason.
Return Eligibility
To qualify for a return:
- The item must be unused, undamaged, and in its original packaging.
- You must provide proof of purchase and the original delivery confirmation.
- The return request must be submitted within 24 hours of delivery.
How to Initiate a Return
To request a return, please contact our customer support team at shounenstudiosproduct@outlook.com within 24 hours of receiving your order. You will receive instructions on how to return the item.
Refunds
Once we receive and inspect the returned product, we will process your refund. Refunds will be issued to the original payment method within 2-7 business days. Shipping fees are non-refundable.
Non-Returnable Items
We do not accept returns if:
- The item is returned after the 24-hour return window.
- The product is damaged due to misuse, improper handling, or installation.
- The packaging is missing or incomplete.
By purchasing from ShounenStudios, you agree to this return policy. If you have any questions, feel free to contact our support team.